Shipping policy
Thank you for shopping with KIQ Apparel! Below is everything you need to know about our shipping process.
Processing Time
All orders are processed within [4–7 business days] (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Shipping times vary depending on your location and the shipping method selected at checkout.
Most orders are delivered within [3–7 business days] after processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the size of your order.
Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking to update.
Delays
While we do our best to ship orders quickly, delivery times may be delayed due to circumstances outside of our control (weather, carrier delays, holidays, etc.).
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.
Lost or Stolen Packages
KIQ Apparel is not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. If your package is marked delivered but you did not receive it, please contact the shipping carrier first.
Contact Us
If you have any questions about your order or shipping, please contact us at:
kicknitwithq@gmail.com.